Terms & conditions
Payment Terms
The final and binding costs as well as the terms for a possible contract withdrawal are determined by the conditions set in the booking portals.
Payment Methods
Alpengarten accepts the following payment methods: bank transfer, credit card, Twint, and cash payment in Swiss Francs (CHF)
Liability
Alpengarten assumes no liability for items and valuables brought by you, unless intent or gross negligence can be proven.
Operational Disruptions
We ensure the best possible functioning of the devices and facilities at Alpengarten. If devices or facilities fail for unspecified reasons during a visit and further use is impossible, the visit can be terminated. In this case, the remaining amount will be credited. If the stay is continued, it can be done at your own discretion. Alpengarten does not guarantee the full functionality of the devices and facilities.
Immediate Termination
Alpengarten can terminate the contract without notice if you significantly disrupt the execution of your stay despite a warning, if you oppose the house rules, or if you behave in such a way that the immediate termination of the contract is justified. In this case, any refund claims are forfeited. Any claims for damages against Alpengarten are excluded. The same applies to commercial use by our guests.
Jurisdiction
Swiss law is applicable. The place of jurisdiction is in Kriens, Canton of Lucerne.
Eigenthal15. Juli 2025ALPENGARTEN EIGENTHALPrivate Wellness Retreat